Frequently Asked Questions

What is e-liquid ?

E-liquid is flavored liquid that may or may not contain nicotine. It is used in personal vaporizer (commonly known as electronic cigarette, or ecig).

Enigma E-liquid provides premium e-liquid that is bottled and ready for use in a personal vaporizer. We don’t recommend mixing our flavors with flavors from other brands. Most importantly, do not try to add nicotine, PG, VG or other ingredients to our products.

Where is the e-liquid manufactured?

Enigma E-Liquid is manufactured in Minnesota, USA and only uses American made ingredients.

What are the ingredients you use?

There are only 4 ingredients used in our e-liquid:

_ USP Kosher grade Propylene Glycol (PG)
_ USP Kosher grade Vegetable Glycerin (VG)
_ Nicotine
_ Food Grade Flavoring

What is your shipping time?

Orders are shipped within 1-2 days of it being placed, depending on size.  Orders are considered placed on the same day if ordered before 1PM Central Standard Time, and will most likely be shipped on the same day, although that is not guaranteed. Orders are considered completed once accepted by the USPS and can be expected to arrive between 5-7 days depending on location. We do not take responsibility for missing orders; or shipments that arrive later than scheduled due to USPS mishandling.

What is the difference between glass bottles and plastic bottles?

There are certain flavorings which have been known to crack/dissolve/deteriorate plastic containers.  All Enigma E-Liquid is packaged in your choice of 15 mL or 30 mL blue glass bottles.  The tinted color prevents ingredients from aging, ensuring our e-liquids to maintain the highest standard we can offer.

When will you have a sale?

Sales happen through out the year. Check our Facebook page and sign up for our email newsletters for all upcoming sales and promotions.

Do you wholesale?

Yes, head to our Contact Page and fill out the wholesale inquiry form.

Return Policy

Since our products are consumable and can expire, we do not accept returns/refunds. Please read our Term of Service and Return Policy page for more information.

What is steeping?

Steeping is the process of allowing the bottle of e-liquid sit for a few days, while the liquid makes contact with oxygen. This process ages the e-liquid to the point where it no longer changes and maintains its great flavor over time.

All Enigma E-Liquid is good to use right out of the bottle, but steeping will make some flavors better depending on the vaper. Be careful when steeping, we do not take responsibility for any spillage or contamination if you decide to go through this process.

 

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